Shipping, returns & selling policy

Draft policy text. Review with your legal and tax advisers before launch.

Shipping

Orders ship with tracked courier partners across India. Shipping is ₹99 per order and free on orders above ₹2,999. Skatixx stock and Skatixx Verified items ship from our warehouse; other community listings ship directly from the seller using a Skatixx shipping label.

Returns

• New items: returnable within 7 days of delivery if unused, with original packaging.
• Second-hand items: returnable within 7 days if the item does not match its photos, description or condition grade.
• "For Parts" items are sold as-is and are not returnable.

Selling on Skatixx

• Every listing is reviewed by our team before it goes live. We may adjust the condition grade or ask for more photos.
• Skates priced at ₹3,000 or more go through Skatixx Verified: after approval, ship the item to us, we inspect it, and it's listed with a Verified badge.
• Other items ship directly to the buyer. Payment is held by Skatixx and released to you 7 days after delivery, minus a 12% commission.
• Payouts require a verified UPI ID and PAN in your account.
• Listings expire after 90 days and can be renewed for free.